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Faq

Frequently Asked Questions

How can I find out what song is playing in your ads?
Find the video on Youtube and click on "more info" - all the details about the song and artist can be found there.

PRIVATE BUILD

What would be the shipping cost to my country?
The Private Build price includes express shipping to anywhere around the world.
Do you accept credit cards?
We accept Visa, MasterCard and American Express for an additional fee of 3%. The alternative is to do a wire/ACH transfer with no fee.
Do I have to pay customs to get the guitar?
Thanks to a free-trade agreement between Israel and the US, the EU, Canada, Iceland, Norway, Mexico & Switzerland, there's no import duty for receiving a guitar in those countries. However, local VAT or sales tax may apply.

For example:
United States : Tax-Free.
European Union : Add VAT
Switzerland : VAT
Canada : GST + PST.
Australia : 5% Duty + GST.
South Africa : VAT
Japan : Consumption Tax

Additional charges may include handling fees and/or inbound duties and taxes, depending on your country and the value of the guitar. Please click here for more information.
How do I get to select my top?
After sanding all tops for the batch, we shall send you pictures to choose from. All tops are beautiful - this is guaranteed.
Can you do a P90 in the neck position and a Humbucker for the bridge?
We don't like the outcome of this combination, and therefore we don't build Little Sisters this way.
Is there a tonal difference between the cutaway and the non-cutaway?
The non-cutaway model has a thicker body and therefore slightly warmer sound. The cutaway is a bit leaner and meaner.
Is there a tonal difference with the single piece top?
No. The difference is only aesthetic.
Can I order a Bigsby on the Little Sister?
We don't ship out guitars with a Bigsby, but your local guitar tech can easily install it for you.
Are the P-90's reverse wound to hum cancel in the middle position?
No. They are wound in the same techniques it has been done in the 50's.
Can I receive pictures of my guitar build process?
Once the build starts we will send an occasional newsletter with updates and pictures from the build process of your guitar. We also post a lot on Facebook, follow us.
Do you offer financing?
If you're based in the US this could be feaible. Contact us for details.
What is the cancellation policy?
Before starting your build: Refund 90% of your deposit.
After starting your build: Refund 90% of the deposit if we manage to sell the guitar for its full price.
Otherwise there'll be no refund or only a partial refund.
Where are the Private Build guitars made?
They are made at our workshop in Tel-Aviv, Israel.

Crossroads

Do you use Maple veneer or any plywood?
Nope. We use only solid wood for the guitar.
What's the difference between wax potted pickups and unpotted pickups?
Wax Potted Pickups are quieter, have less vibrating parts and are non-microphonic. They have different dynamics and can have a warmer sound. Potted pickups tend to have less feedback in high gain and high volume modes. The wax coats and shields the pickup wires, making it less affected by the environment and more durable.
*Unpotted pickups are ideal for studio, home, small venues, playing in low to average volume.
*Potted pickups prevent feedback on loud stages.
What's the difference between the standard Crossroads bridge and the solid brass ABR?
The brass bridge weighs 15g more than the standard gold-plated one, and the difference in tone is noticeable both acoustically and electrically. With the brass, there’s a marked increase in sparkling frequencies, note separation, twang, and sustain. We've gotten really good feedback from people who've chosen this upgrade, so we definitely recommend it to anyone who's considering it.
Can I install B&G hand-wound pickups on a Little Sister Crossroads?
Yes, The Little Sister Crossroads is fully compatible with our hand-wound pickups - P90s, Kikbuckers, or Humbuckers.
Where's the Crossroads being made?
The Little Sister Crossroads series is made in China, by one of the oldest and most reputable manufacturers in Asia. The electronics and pickups are made in Korea.
Can I later change the ABR bridge to the B&G Solid Brass ABR?
Yes.
How can I be certain if a Little Sister is a Crossroads or a Private Build?
Check the serial number on the back of the headstock. If it begins with "CR" then it is a Crossroads.
Can I choose the top for my Crossroads guitar?
The short answer is no. The longer answer is that we have dealers who sell Crossroads guitars by actual pictures and that would be the best way to go.